Privacy Policy
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Last updated: 1/07/2025
AutoTechnik Australia is committed to protecting your privacy in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy outlines how we collect, use, disclose, and manage your personal information.
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1. **What Personal Information We Collect**
We may collect the following types of personal information:
* Name
* Email address
* Phone number
* Postal address
* Payment details
* IP address and device information
* Website usage data (e.g., pages visited, time spent on site)
* Any other information you provide directly through our website or customer support channels
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2. **How We Collect Personal Information**
We collect personal information in various ways, including:
* When you visit or use our website
* When you sign up for an account, newsletter, or make a purchase
* Through contact forms, support requests, or email communication
* Automatically via cookies and analytics tools
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3. **Why We Collect and Use Your Information**
We collect your personal information to:
* Provide you with our services and customer support
* Process payments and transactions
* Improve our website, services, and user experience
* Send marketing communications (you can opt out at any time)
* Comply with legal obligations
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4. **Disclosure of Personal Information**
We may disclose your information:
* To third-party service providers (e.g., payment processors, hosting providers)
* When required by law or to protect our legal rights
* With your consent or as otherwise permitted under the Privacy Act
We take reasonable steps to ensure that any third party we share your information with handles it in accordance with Australian privacy laws.
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5. **Storage and Security**
We store personal information securely and take reasonable steps to protect it from misuse, interference, loss, unauthorised access, modification, or disclosure.
Some of your personal information may be stored or processed outside Australia. In such cases, we ensure it is protected under similar standards to those under Australian law.
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6. **Access and Correction**
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You have the right to:
* Request access to the personal information we hold about you
* Request corrections if that information is inaccurate, out-of-date, incomplete, irrelevant, or misleading
To make a request, please contact us at the details below.
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7. **Cookies and Website Tracking**
We use cookies and similar tracking technologies to:
* Enhance your user experience
* Analyze website traffic and usage
* Serve targeted advertisements (where applicable)
You can adjust your browser settings to refuse cookies, though this may affect your website experience.
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8. **Marketing and Communication Preferences**
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in emails or by contacting us directly.
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9. **Changes to This Privacy Policy**
We may update this Privacy Policy from time to time. The latest version will always be published on our website with the "Last updated" date.
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10. **Contact Us**
If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us:
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If you're not satisfied with our response, you can contact the **Office of the Australian Information Commissioner (OAIC)** at https://www.oaic.gov.au.
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